Information and Guidance
This information is for public service providers in Northern Ireland which are under the Ombudsman’s jurisdiction.
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This section is relevant to organisations included in Schedule 3 of the Public Services Ombudsman Act (Northern Ireland) 2016 (the 2016 Act).
Ombudsman Principles
Leaflets
Complaints Standards
Information about our work to create complaints handling standards throughout the public sector can be found here.
